At Naachiyaa Traditional & Organic Natural Products, customer satisfaction is important to us. We take utmost care in packaging and delivering our products in the best condition.

Returns

Due to the nature of food and consumable products, we do not accept returns once an order has been delivered.

Damaged or Incorrect Products

If you receive a product that is:

• Damaged during transit
• Defective
• Incorrectly delivered

Please contact us within 48 hours of delivery with:

• Order Number
• Photos of the damaged/incorrect product
• Photos of the package received

After verification, we will provide a replacement or refund, as applicable.

Refunds

Refunds will be processed only for verified cases of damaged, defective, or incorrectly delivered products. Approved refunds will be credited to the original payment method within 5–7 business days.

Non-Refundable Items

The following are not eligible for return or refund:

• Opened or used products
• Products damaged due to improper handling after delivery
• Orders where the customer changes their mind after delivery
• Perishable food items

Contact Us

For any return or refund-related queries, please contact:

Naachiyaa Traditional & Organic Natural Products
📞 +91 93618 93193
📧

Note: Returns and refunds are accepted only for products that are damaged, defective, or incorrectly delivered. All other sales are final.